If you’ve got questions, you’ve come to the right place. We’re here to support you and no matter what the trouble is, we’ll find a solution.
Let’s start with some of the top questions we receive and the easy fixes.
These simple solutions should get you back on track quickly.
I can’t access the content in the modules
If you’re trying to access content that hasn’t been released yet, hang tight! Each module is released over time, with access to a fresh module each week over 12 weeks. If the module content is released and you’re still not seeing that content, please log out, clear your browser’s cache, and log back in to your member area.
How do I download the videos and audios?
Videos and audio can be streamed right from the Module and Resources pages, but not downloaded.
You can download shopping lists and other resource PDFs by clicking the download button where available, or by searching for these in the Resources section.
How long do I have access to the Member Area?
Optimal Life Hackers whose accounts are up to date on payments have lifetime access to the Member Area and the program. As long as Optima Life Hacks is a program in existence, you will have access to the content.
How do I change my email address?
Please email us at here@OptimalLifeHacks.com and we’ll help you change your email address.
My question’s not answered
If this isn’t what you’re looking for, email us at here@OptimalLifeHacks.com and we’ll get back to you as soon as possible. Our business hours are Monday through Friday, 9am – 5pm GMT+8. If you write to us outside of these hours, we’ll get back to you as soon as we’re back in the office.
I’ve got suggestions
If there is anything we can do to improve your experience with us, or you have ideas to share, please get in touch! We take your happiness and satisfaction very seriously. Every program is created because we fully believe in it, and we know it will positively impact our members’ lives.